Associate - IT
Core
Providing technical support, hardware/software installation, and network maintenance for Windows and macOS environments.
Role type
IT Support Specialist
Builds
Maintains internal IT infrastructure and user support systems
Domain
IT Operations / Enterprise Support (via careerplan.io/jobs/a14899c1-fd30-43b1-836d-e8de2ec203d2-associate-it-at-z1-tech)
Deliverable
infrastructure
Required skills
hardware and software troubleshooting, LAN/WAN/VPN management, OS installation (Windows/macOS/Linux), digital security tools, G-Suite
Preferred skills
CompTIA A+, MCITP, CCNA certifications
Technologies
Windows, macOS, Linux, G-Suite, routers, switches, VPN
Responsibilities
Install and configure computer hardware, software, systems, networks, printers, and scanners; Monitor and maintain computer systems and networks; Respond to service issues and requests; Provide technical support across the company; Maintain and repair routers, switches, and backup systems; Install, configure, and troubleshoot VPNs; Troubleshoot WiFi and other network issues
Seniority
Junior, hands-on IC
