Case Work Support Officer
Core
Provide administrative and operational support to ensure services for children and young people in Out-of-Home Care are coordinated, compliant, and therapeutically informed.
Role type
Case Work Support Officer
Builds
Operational support for Out-of-Home Care services
Domain
Child welfare / Social services
Deliverable
dashboards & analysis
Required skills
Administrative support, Organizational skills, Compliance management, Trauma-informed care knowledge, Documentation management, Audit execution
Preferred skills
Empathy, Resilience, Collaborative approach
Technologies
Agency case management systems
Responsibilities
Coordinate internal meetings (case plans, care teams), Maintain accurate client records, Conduct quality assurance checks on documentation, Undertake regular audits of client files
Seniority
Entry to Mid-level, hands-on support role
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