Senior Associate/Associate, IBG Branch Operations, Technology & Operations
Core
Oversee day-to-day operations of an IBG branch, ensuring efficient service delivery and managing a high-performing team.
Role type
Branch Operations Manager
Builds
Banking delivery channels and branch operations
Domain
Banking / Financial Services
Deliverable
client delivery
Required skills
team management, process improvement, data analysis, regulatory compliance, project management, problem-solving
Responsibilities
Oversee branch operations and service delivery, manage and develop a team of associates, collaborate on process improvements, monitor performance metrics, ensure regulatory compliance, support complex operational issues, implement new initiatives
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