HVAC TB Service Manager
Core
Lead service customer account management, driving labor and material growth, profitability, and team performance for HVAC and building controls solutions.
Role type
Senior Service Account Manager
Builds
Service business growth and customer satisfaction for thermal management and building systems
Domain
HVAC, Building Controls, Thermal Management
Required skills
HVAC or building controls technical training, Service management, Team leadership, Financial accounting, MS Office
Preferred skills
Diploma in Electronic or Mechanical Systems, Prior HVAC service management experience
Responsibilities
Set and monitor customer account gross margin goals, Drive L&M growth through technicians, Manage customer relationships and satisfaction, Oversee safety program compliance, Approve L&M quotations, Manage budgeting and forecasting, Maintain staffing levels and conduct performance reviews