Servicekoordinator (m/w/d)
Core
Coordinate service operations for a large international client, managing scheduling, resource allocation, and issue resolution.
Role type
Service Operations Coordinator
Builds
Service delivery schedules and resource plans for a large international client
Domain
Industrial services / Technical support
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Customer service, scheduling, resource planning, cost control, complaint handling, procurement, technical understanding, Salesforce proficiency, English (fluent)
Preferred skills
Experience with Salesforce or similar systems
Responsibilities
Coordinate service schedules and technician assignments, handle service requests and customer complaints, monitor task status and priorities, manage material procurement, support billing and cost control
Seniority
Individual Contributor