Customer Service Agent with German
Core
Manage customer orders, invoicing, and claims while coordinating logistics and supply solutions for clients.
Role type
Customer Service Agent (Order Management & Logistics Coordination)
Builds
Sales orders, invoices, credit/debit notes, and shipping instructions for customers.
Domain
Manufacturing / Industrial Equipment / Thermal Management
Deliverable
client delivery
Required skills
Order management, invoicing, debt collection, logistics coordination, conflict resolution, data registration, internal order processing
Preferred skills
Italian language fluency
Technologies
MS Office (intermediate)
Responsibilities
Handle customer purchase orders and create sales orders; manage invoicing and settle deviations; coordinate shipping instructions with logistics; register and process warranty claims; collect debts and monitor overdue balances; act as primary contact for customer needs and conflicts.
Seniority
Mid-level, hands-on IC
