Key Customer Support (UAE National)
Core
Manage strategic customer relationships for Government and Semi-Government entities to resolve payment challenges, handle contractual securities, and reduce financial exposure from delayed receivables.
Role type
Senior Account Manager (Collections & Contract Administration)
Builds
Stronger customer partnerships and healthier cash flow for the business
Domain
Government & Semi-Government sector, Commercial Operations, Receivables Management
Deliverable
client delivery
Required skills
Contract management, Receivables collection, Dispute resolution, Financial instrument administration (bonds, guarantees, LCs), Stakeholder management, Reporting and analysis
Preferred skills
Experience with UAE Government entities, Multinational organization experience
Technologies
Microsoft Office
Responsibilities
Develop trusted relationships with key Government customers, Support timely collection of outstanding receivables, Identify and resolve commercial disputes, Oversee administration of bonds and guarantees, Monitor expirations and renewals of securities, Provide reporting on payment status and financial risk
Seniority
Mid-level, hands-on IC