Accounts Collections Specialist
Core
Responsible for payment collections, customer communications, dispute resolution, and account compliance to ensure past due amounts are collected and prevent aging of balances.
Role type
Accounts Collections Specialist
Builds
Cash flow and collected receivables
Domain
Shipping industry / Accounts Receivable
Required skills
Commercial collections, AR management, dispute resolution, account reconciliation, dunning process management, credit balance research, payment discrepancy identification, bank account compliance verification, internal liaison coordination, manual process execution
Preferred skills
Shipping industry experience, SAP FI/CO and MM modules
Responsibilities
Contact customers to pursue payment, review customer AR balances for accuracy, serve as main contact for customer accounting aspects, coordinate dunning process, issue account statements and invoices, resolve disputes and complaints, research and reconcile unapplied receipts, provide weekly activity reports to management, ensure payments are directed to correct bank accounts and names.
Seniority
Mid-level, hands-on IC