CSR Frick Parts
Core
Oversee and execute complex customer orders, inquiries, and complaints related to technical products and services.
Role type
Customer Service Representative (Parts)
Builds
Seamless fulfillment of technical product orders
Domain
Building technologies / Thermal management
Deliverable
client delivery
Required skills
Customer service, Technical product knowledge, Problem-solving, Organizational skills, MS Office, CRM systems
Responsibilities
Manage customer orders for compliance and fulfillment, Engage with sales and supply chain teams, Provide expert technical support, Maintain detailed records of service interactions