CSR Frick Parts
Core
Oversee and execute complex customer orders, inquiries, and complaints related to technical products and services, ensuring delivery excellence.
Role type
Customer Service Representative (Parts)
Builds
Fulfillment of technical product orders and services
Domain
Building technologies and integrated solutions
Deliverable
client delivery
Required skills
Order management, technical product knowledge, problem-solving, record keeping, MS Office proficiency, CRM familiarity
Responsibilities
Manage customer orders for compliance and fulfillment, collaborate with sales and supply chain teams, provide expert technical support, maintain detailed records of service interactions
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