HVAC Branch Service Manager
Core
Owns day-to-day tactical local service business processes and team management to ensure customer satisfaction and financial objectives.
Role type
Senior IC HVAC Branch Service Manager
Builds
HVAC service operations and support teams
Domain
Building services / HVAC / Facilities management
Deliverable
client delivery
Required skills
Service operations management, Service dispatch/scheduling, Financial forecasting, Business process implementation, Team coaching, Project accounting, Account management
Preferred skills
None stated
Technologies
None stated
Responsibilities
Manage defined business processes for high customer satisfaction, Forecast and analyze service business lines, Supervise service business support team (account management, asset management, invoicing), Coach branch service teams on best practices, Implement delivery standards for sustainable growth, Develop and maintain service team business plans
Seniority
Senior, hands-on IC