Administration Assistant
Core
Provide administrative support to the service department, handling invoicing, job requests, inventory management, and documentation for industrial refrigeration solutions.
Role type
Administration Assistant
Builds
Industrial refrigeration solutions (design, construction, servicing) for mining, chemical, food, and beverage clients.
Domain
Industrial refrigeration and maintenance services
Deliverable
client delivery
Required skills
MS Office proficiency, data entry, invoice generation, inventory management, documentation creation, account reconciliation, purchase order processing, filing systems maintenance
Responsibilities
Answer incoming phone calls and assist with enquiries; Create and raise service job requests; Prepare and issue customer invoices; Complete accurate timecard data entry; Reconcile BOC accounts and follow up on gas bottle status; Generate purchase orders for service technicians; Maintain licence and training records, equipment maintenance logs, and ARCTICK licence documentation; Collate supporting documentation such as service reports and maintenance sheets; Maintain filing systems and records for the Melbourne office; Process goods returns in Pronto; Issue stock from the Pronto inventory warehouse to jobs; Assist in managing the Work in Progress (WIP) report; Raise picking slips from the GBI store in Pronto
Seniority
Individual Contributor