Quereinsteiger (m/w/d) Notruf- und Servicezentrale
Core
Monitoring and dispatching emergency calls, system alarms, and service incidents for commercial and private clients in a 24/7 call center.
Role type
Entry-level emergency response and service dispatch operator
Builds
Emergency response coordination and service incident resolution for Johnson Controls clients
Domain
Security services / Emergency response / Building management systems
Deliverable
client delivery
Required skills
PC affinity, MS Office, calm demeanor, technical interest, shift work readiness, police clearance, fluent German
Preferred skills
Basic English
Responsibilities
Receive and process event reports, initiate agreed-upon customer measures, act as first point of contact during emergencies, coordinate troubleshooting for hazard prevention, communicate with aid agencies (police, fire department, private security), handle elevator emergency calls
