Quereinsteiger (m/w/d) Notruf- und Servicezentrale
Core
Monitoring and dispatching emergency calls, disturbances, and status messages for connected security systems, including elevator emergencies and coordinating with emergency services.
Role type
Emergency call center operator (shift work)
Builds
Emergency response coordination and incident management for commercial and private clients
Domain
Security services / Emergency response
Deliverable
physical/clinical work
Required skills
PC affinity, MS Office, calm demeanor, negotiation skills, technical interest, shift work readiness
Preferred skills
Basic English, clean police record
Responsibilities
Receive event reports and initiate agreed-upon measures, act as first point of contact during emergencies, initiate disturbance or damage repair for hazard prevention, communicate with aid agencies (police, fire department, private security), handle elevator emergency calls
Seniority
Entry-level (career switcher)