Security Alarm Dispatcher- 8pm-4:30am- Training Included!
Core
Manage real-time security events and live audio/video interactions to prevent breaches and de-escalate threats at monitored sites.
Role type
Senior IC security alarm dispatcher (iSOC Coordinator Level 3)
Builds
Real-time security monitoring and incident response solutions for customers
Domain
Security services / Physical security operations
Required skills
Alarm verification, video monitoring, live audio communication, rapid decision-making, emergency dispatch coordination, incident de-escalation, two-way system operation
Preferred skills
None stated
Technologies
Two-way audio/video surveillance systems, automation system of record
Responsibilities
Monitor and verify alarm signals via video and audio; conduct virtual security checks and escorts; communicate with customer locations and emergency personnel; manage live audio interactions during security events; maintain accurate incident documentation; dispatch emergency services when necessary.
Seniority
Senior, hands-on IC
