Intern, Traffic Services
Core
Supporting operational reliability of IT and field-device infrastructure through system checks, diagnostics, and RMA lifecycle management.
Role type
Intern, Traffic Services Infrastructure & Field Device Support
Builds
IT infrastructure stability and field device fleet availability
Domain
Traffic systems, IoT field devices, IT operations
Deliverable
infrastructure
Required skills
RDBMS concepts, virtualization technologies, networking fundamentals, low-voltage circuitry knowledge, component testing techniques
Preferred skills
None stated
Technologies
WiFi-enabled lighting control nodes, smart electrical meters, workstations, servers, databases
Responsibilities
Perform routine health checks on workstations, servers, and databases; Conduct first-level troubleshooting on field devices; Support end-to-end RMA workflows including verification and shipment preparation; Record, pack, and label materials for export; Receive and verify incoming RMA shipments; Manage controlled issuance and return of devices to zone contractors
Seniority
Intern
