AV Support Analyst
Core
Support meeting services technologies and infrastructure including webcasting, immersive video conferencing, digital signage, and meeting room technology.
Role type
AV Support Analyst
Builds
Meeting room technology lifecycle services and facilities IT projects
Domain
Corporate IT / Audiovisual Systems
Deliverable
infrastructure
Required skills
video conferencing systems troubleshooting, audiovisual control products, webcasting, digital signage, Chromebox configuration, Google Meet integration, customer service
Preferred skills
Spanish, Chinese, or German language skills, production experience, audiovisual integration process knowledge
Technologies
Cisco, Logitech, Appspace, Chromeboxes, Chromebits, LG monitors, Google Meet
Responsibilities
Configure and reconfigure computers and Chromeboxes for Facilities IT projects, Troubleshoot and support control products and video conferencing systems, Coordinate with integration, engineering, and support resources, Provide customer-focused support for desktop-integrated communication technologies
