IT Support Assistant
Core
Provide on-site IT support, hardware maintenance, and network operations for client facilities.
Role type
Junior IT Support Technician
Builds
Maintains PC hardware, network infrastructure, and multifunction printers for internal and client use
Domain
IT Support / Network Operations
Required skills
Hardware troubleshooting, network operations, printer maintenance, asset management, system backups, data recovery, report documentation, physical lifting and climbing
Preferred skills
DoD Public Trust clearance, familiarity with routers/switches/firewalls/cabling/splicing, licensed driving (via careerplan.io/jobs/Telos-IT-Support-Assistant-it-support-assistant-at-telos)
Technologies
Cloud, Hardware, Network Security, Ada
Responsibilities
Operate and maintain high-speed multifunction printers, repair or replace defective equipment, install and maintain PC hardware and software, troubleshoot network usage and peripherals, perform system backups and data recovery, administer email, support network security, update asset management systems, prepare assets for disposition