Engagement Manager, Healthcare Program Integrity
Core
Own strategic client relationships, drive business growth, and ensure successful delivery of services and solutions for enterprise accounts.
Role type
Senior Engagement Manager (Client Partner)
Builds
Strategic client accounts and service delivery outcomes
Domain
IT Services, Analytics, AI/ML, Digital Transformation, Consulting
Deliverable
client delivery
Required skills
account management, business development, program management, project management, contract and commercial management, financial planning, forecasting, risk management, stakeholder influencing, negotiation, strategic thinking
Preferred skills
IT Services/Analytics/AI/ML/Digital Transformation/Consulting experience, onsite client-facing environment management, global stakeholder management, delivery management, consulting engagements, CRM tools, executive-level client interactions
Responsibilities
Serve as primary onsite contact for assigned client accounts, build and maintain relationships with key stakeholders, identify opportunities for account expansion and upselling, collaborate with delivery teams to ensure successful execution, monitor account performance against revenue and margin targets, manage client escalations and issue resolution.
Seniority
Senior, hands-on IC with strategic account ownership