Global Business Process Analyst - Global Commercial
Core
Drive optimization, harmonization, and digital enablement of end-to-end commercial processes (lead-to-order, budgeting, forecasting) across Sulzer's global sales and commercial operations using LEAN and Six Sigma.
Role type
Senior Business Process Analyst (Commercial Transformation)
Builds
Enterprise-wide commercial process standards, Salesforce CRM/CPQ solutions, and global data governance frameworks.
Domain
Industrial Engineering / B2B Commercial Operations
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Business process analysis, LEAN and Six Sigma methodologies, process mapping, Salesforce administration, SAP SD, CPQ, BI tools, stakeholder management, change management
Preferred skills
Salesforce Certification (Administration, Sales Cloud, Service Cloud, or CPQ specialist), German or French language proficiency
Technologies
Salesforce, SAP SD, CPQ, BI tools
Responsibilities
Lead global commercial process optimization from lead-to-order to performance management; Design and govern enterprise-wide process standards; Partner with IT and business units to shape Salesforce/CPQ solutions; Strengthen global commercial systems and data governance; Drive change adoption through training and documentation.
Seniority
Mid-Senior, hands-on IC