Business Systems Analyst: Salesforce Commercial

Bengaluru, Karnataka, IndiaFull-time2026-09-28 → 2026-11-11

Hybrid

Core

Business Systems Analyst supporting Salesforce Commercial applications (Sales, Service, Manufacturing, Experience Clouds) to enable inquiry-to-order capabilities and optimize business processes.

Role type

Business Systems Analyst (Salesforce)

Builds

Inquiry-to-order capabilities, Sales/Service/Manufacturing/Experience Cloud processes, and cross-system workflows between Salesforce and SAP.

Domain

Chemicals/Industrial manufacturing, B2B enterprise

Required skills

Salesforce Sales Cloud, Service Cloud, Experience Cloud, Manufacturing Cloud, SAP ERP processes, business requirements gathering, process analysis, functional specifications, UAT coordination, data quality management

Preferred skills

AI-enabled solutions, automation, analytics

Technologies

Salesforce (Sales, Service, Experience, Manufacturing Clouds), SAP ERP

Responsibilities

Partner with business teams to understand objectives and challenges; gather and document business requirements; translate requirements into functional specifications; support system enhancements, configuration, testing, and deployment; troubleshoot application and data issues; develop test plans and execute UAT; support data quality and reporting initiatives.

Seniority

Mid-Senior, hands-on IC

About Albemarle

Albemarle is transforming how enterprise work gets designed. As we evolve our Continuous Improvement (CI) capability into a strategic Experience and Process Design (EPD) function, we are looking for a leader who brings a human-centered design mindset to complex, cross-functional process reimagination. This role sits at the intersection of process excellence, AI-enabled automation, and organizational experience design and will play a defining role in how Albemarle shapes its future operating model across critical enterprise processes like Order-to-Cash, Record-to-Report, and beyond.