Commercial Operations Process Excellence Manager
Core
Drive global harmonization and continuous improvement of commercial processes across the Instrument & Enterprise Services business, enabling consistent reporting and scalable operations.
Role type
Senior individual-contributor process excellence manager
Builds
Consistent, scalable commercial practices and process frameworks for opportunities, contracts, renewals, and warranties
Domain
Life Sciences / Commercial Operations
Required skills
Process discovery, mapping, and documentation; Cross-functional leadership; Change management; Data governance; Stakeholder alignment; Strategic planning
Preferred skills
Service contract lifecycle management; Enterprise systems expertise; Lean/Six Sigma methodologies
Technologies
SAP, Salesforce
Responsibilities
Map and document commercial processes across regions; Harmonize end-to-end commercial workflows; Develop process frameworks and standards; Facilitate governance and change adoption; Partner with Sales, Service, Finance, and IT; Drive continuous improvement initiatives
Seniority
Senior, hands-on IC