Guest Services Representative
Core
Front-desk and guest services role managing visitor access, conference room logistics, and client hospitality for a law firm.
Role type
Guest Services Representative (Reception/Concierge)
Builds
Visitor access logs, conference room schedules, and office event coordination
Domain
Legal services / Corporate Office Services
Deliverable
product features
Required skills
Telephone etiquette, visitor registration, conference room coordination, vendor coordination, office supply management, security badge logging, facility maintenance coordination, Microsoft Office proficiency
Preferred skills
Bachelor's degree, prior customer service/receptionist experience, law firm experience
Technologies
Microsoft Office, iManage, Zoom
Responsibilities
Answer telephones and manage voice mail, greet and escort guests, coordinate conference room bookings and AV equipment, register visitors and manage building access, coordinate catering and local logistics for clients, maintain office floorplans and reception area, submit facility maintenance work orders, process vendor invoices, update office web content
Seniority
Individual Contributor, Entry to Mid-level
