Digital Client Success Manager
Core
National Digital Client Success Manager responsible for post-sale project management, campaign execution, and strategic growth support across iHeartMedia's digital product suite (podcasts, audio, social, video, display).
Role type
National Digital Client Success Manager
Builds
Brand and advertising campaigns, promotions, online/web/interactive initiatives, and paid marketing programs for iHeartMedia's digital portfolio.
Domain
Media & Entertainment / Digital Marketing
Deliverable
product features
Required skills
Post-sale project management, campaign strategy execution, third-party vendor selection and management, marketing budget forecasting, paid channel management (search, retargeting, social), content creation and editing, cross-functional coordination.
Preferred skills
Public relations, corporate communications, event planning, data analysis.
Technologies
Google AdWords, Facebook, Twitter, LinkedIn, Pinterest, Microsoft Office, Photoshop.
Responsibilities
Collaborate with Sales to launch brand and advertising campaigns; adjust programs to address changing markets; support evaluation of third-party service providers; conduct research on campaign effectiveness; connect with media outlets and journalists; assist with event planning and vendor coordination; create content to grow company footprint; manage strategy and setup of paid campaigns; craft landing pages for paid programs.
Seniority
Mid-level, hands-on IC