Virtual Apron Design Specialist – Millwork (Remote)
Core
Remote design specialist supporting customers and store associates with millwork product knowledge, consultative selling, and visual merchandising presentations for doors, windows, and custom projects.
Role type
Senior IC customer-facing design specialist (millwork)
Builds
Custom millwork quotes and design solutions for residential and commercial projects
Domain
Home improvement retail / Millwork
Deliverable
product features
Required skills
Consultative selling, visual merchandising, millwork product knowledge, door and window design, customer relationship management, quote creation, payment processing, PRO customer handoff
Preferred skills
MYCD (Millwork Design System) knowledge, advanced door/window installation knowledge, negotiation skills, complaint resolution
Technologies
MYCD, Microsoft Office Suite
Responsibilities
Answer store associate product knowledge calls to coach associates; Make open quote customer calls to deliver the right product; Answer store associate configurator calls; Qualify new millwork customers and create quotes
Seniority
Mid-level, individual contributor