Services Provider Research Coordinator
Core
Onboard new installers and maintain compliance for existing Service Providers at The Home Depot by verifying documents, managing system profiles, and resolving operational issues.
Role type
Operations Coordinator (Service Provider Onboarding & Compliance)
Builds
Service Provider accounts and compliance status for The Home Depot installation network
Domain
Retail / Home Improvement / Service Provider Management
Required skills
Document verification, compliance standards enforcement, system administration, stakeholder communication, issue escalation, multi-tasking
Preferred skills
Microsoft Office Suite, presentation software, cross-functional collaboration, independent work
Technologies
Microsoft Office Suite, THD systems
Responsibilities
Verify licenses, insurance, and business documents for new installers; manage Service Provider profiles and contact changes; act as point of contact for license inquiries and disputes; provide technical system support and password resets; facilitate business entity changes for partners.
Seniority
Individual Contributor, Entry to Mid-level