Manager, Pro Capabilities Operations
Core
Lead operational workstreams for Pro Trade Credit operations, managing account servicing, invoicing, payments, and issue resolution to support strategic growth.
Role type
Manager, Pro Capabilities Operations
Builds
Pro Trade Credit customer experience and operational processes
Domain
Retail / Financial Services
Required skills
Leadership, Project Management, Data Analysis, Business Acumen, Cross-functional Collaboration
Preferred skills
Microsoft Office Suite, Google Big Query, Tableau, Advanced statistical techniques, Consulting experience, Retail experience
Technologies
Microsoft Office Suite, Google Big Query, Tableau
Responsibilities
Lead talent assessment and team development; Drive creation and implementation of new initiatives; Develop recommendations and solutions for operational issues; Identify, research, and measure program effectiveness; Partner cross-functionally to drive change
Seniority
Manager, 4+ years leadership experience