Installation Coordinator Shrewsbury, MA
Core
Internal and external customer support expert facilitating the installation lifecycle for interior and exterior product lines.
Role type
Installation Coordinator
Builds
Efficient movement of jobs and customer satisfaction from point-of-sale through follow-up service
Domain
Home improvement retail / Construction services
Required skills
Customer communication, Job scheduling, Data entry, Payment collection, Material ordering, Labor bill processing
Preferred skills
Home improvement industry knowledge, Clerical/administrative background
Technologies
Microsoft Office
Responsibilities
Initiate and maintain regular communication with customers across the install life cycle, coordinate with internal and external branch partners, facilitate efficient intake and management of all open jobs, schedule pre-installation inspections, complete data entry requirements, place material orders, and process labor bills for third-party service providers
Seniority
Entry-level, individual contributor