Staff User Experience Researcher
Core
Staff User Experience Researcher driving end-to-end experiences, identifying customer needs, and championing actionable user insights across The Home Depot's enterprise products.
Role type
Staff User Experience Researcher (Strategy & Delivery)
Builds
End-to-end customer experiences and product usability for The Home Depot
Domain
Retail / Enterprise UX
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
User research, product analytics, adoption software, data collection and synthesis, cross-functional collaboration, strategic planning, mentoring, change management
Preferred skills
Pendo administrative experience, experience in enterprise or retail environments, experience with experience data and analysis, project self-management
Technologies
Pendo
Responsibilities
Coach and mentor junior UX resources; Lead data collection and synthesis for usability testing; Drive UX practice alignment across multiple products and experiences; Align design patterns and testing methods with organizational goals
Seniority
Staff, hands-on IC with strategic influence
