Sr. UX Researcher
Core
Sr. UX Researcher leading research strategy to conceive and deliver best-in-class customer experience for Coupang's e-commerce and logistics network.
Role type
Sr. UX Researcher (Strategy & Roadmap)
Builds
Customer experience for Coupang's e-commerce and logistics platform
Domain
E-commerce / Logistics / Consumer marketplace
Deliverable
production ML models | product features | dashboards & analysis | research
Required skills
Qualitative research, Quantitative research, Usability testing, Strategic analysis, Research planning, Cross-functional collaboration
Preferred skills
E-commerce domain knowledge, Food delivery sector knowledge, Agile research planning
Technologies
N/A
Responsibilities
Develop and own the overall qual/quan research strategy and roadmap, Employ latest research methodologies to improve quality and reliability, Shape future state of products/categories by driving decisions through actionable insights
Seniority
Senior, hands-on IC