Funeral Service Assistant
Core
Provides clerical, administrative, and operational support for funeral home services, including preparing for ceremonies, assisting with the respectful preparation of remains, and managing client interactions.
Role type
Funeral Service Assistant
Builds
Funeral services, memorial ceremonies, and client support operations
Domain
Funeral services / Mortuary operations
Deliverable
physical/clinical work
Required skills
Compassion, integrity, customer service, document preparation, vehicle operation, floral arrangement setup, casketing, crematory operation
Preferred skills
MS Office proficiency, database management, sales experience
Technologies
MS Office suite, databases, fax machine, multiline phone system, debit card machine, typewriter, postage meter, scale, stereo/video system
Responsibilities
Greet and receive client families; prepare for services by setting up floral arrangements, chairs, caskets, and urns; assist with dressing and casketing remains; operate crematory as permitted; perform office duties including answering phones and operating equipment; drive funeral home vehicles for services and family pickups; run errands for supplies and deliveries; serve as an usher and park cars; ensure refreshments are available; wash and clean funeral home vehicles.
Seniority
Entry-level, hands-on support