Funeral Home and Cemetery General Manager
Core
Provide guidance and direction to location leadership to effectively and profitably manage business, finances, marketing, customer growth, and people resources across multiple locations and lines of business in the Funeral Home industry.
Role type
General Manager (Funeral Home & Cemetery)
Builds
Funeral home operations, cemetery services, and related business lines
Domain
Funeral services and cemetery operations
Deliverable
client delivery
Required skills
P&L management, budgeting, financial planning, marketing strategy, customer satisfaction management, regulatory compliance, team leadership, hiring and staffing, performance management, change management
Preferred skills
Technical schooling in Funeral Services/Mortuary Science, Bachelor's degree in Mortuary Science, Associate's degree in Finance/Marketing/Business
Technologies
MS Office suite (Outlook, Word, Excel, PowerPoint)
Responsibilities
Approve annual business plans, budgets, and financial goals; monitor and achieve financial targets; guide marketing and customer growth initiatives; ensure compliance with federal/state regulations and company policies; develop and manage staff; screen candidates and handle hiring/promotions; establish pay and recommend increases; resolve complex operational problems; oversee training and licensing requirements.
Seniority
Senior, hands-on IC managing multiple locations