Campus Police Dispatcher
Core
First point of contact for emergency and non-emergency requests, assessing, prioritizing, and dispatching resources to ensure campus safety.
Role type
Public safety dispatcher
Builds
Campus safety response coordination
Domain
Higher education public safety
Required skills
Emergency call processing, radio dispatch, responder-safety awareness, accurate documentation, prioritization, decision-making, multitasking, de-escalation, active listening, technology proficiency, cybersecurity awareness, confidentiality
Preferred skills
Public safety dispatching experience, police/fire/EMS/9-1-1 experience, additional language capability
Technologies
Department radio, telephone, records systems, alarm-monitoring, emergency-notification, access-control, camera systems, Rave Guardian
Responsibilities
Receive and process emergency/non-emergency calls and alarms; Dispatch campus police and coordinate partner resources; Maintain officer status and safety; Operate communication and monitoring systems; Create incident and activity records; Initiate mass notifications; Provide crisis communication to callers; Protect sensitive information; Report system activity and cybersecurity concerns; Follow chain of command and emergency plans.
Seniority
Entry-level to Mid-level, hands-on IC