IT Site Support Technician
Core
Ensuring operational readiness of client computing and peripheral devices for manufacturing processes and office applications.
Role type
IT Site Support Technician
Builds
Hardware and software solutions for manufacturing and office environments
Domain
Manufacturing / IT Infrastructure
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Windows OS, MS Office Suite, LAN/WAN/WLAN, matrix/thermal/laser printing, hardware installation, troubleshooting, preventive maintenance, inventory management, anti-virus remediation
Preferred skills
Linux, AIX, ERP systems (JOE, Oracle, Unidata), SQL database, JAVA, CITRIX, Cisco routing & switching, network physical layer, data center physical security, backup and recovery
Responsibilities
Install, test, and maintain hardware and software; troubleshoot user issues; document and resolve requests via tracking tools; manage replacement equipment and surplus inventory; assist administrators with system implementations and upgrades; act as liaison for external resources; administer specialized software and client data; perform anti-virus and malware remediation.
Seniority
Entry to Mid-level, hands-on IC