Field Engineer – North England
Core
Provide flexible on-site technical support across multiple customer locations, ensuring uninterrupted service delivery and supporting project delivery, IT refreshes, and migrations.
Role type
Field Engineer (IT Support & Infrastructure)
Builds
Service continuity and IT infrastructure for diverse customer portfolios
Domain
IT Services / Managed Services
Required skills
DSS support, IMAC activities, Apple Mac support, PC Hardware support, Software Support, Audio Visual Support, Asset Management, Ticketing Systems, Windows OS, Basic Networking
Preferred skills
ITIL Foundation, Vendor certifications
Responsibilities
Diagnose and resolve hardware, software, and peripheral issues; Support customer projects, deployments, refreshes, and migrations; Provide VIP and VVIP support; Maintain accurate documentation and comply with customer processes and SLAs
Seniority
Mid-level, hands-on IC