Global WFM Manager
Core
Manages a Global Workforce Management team, overseeing day-to-day operations, workforce planning, estimating, and resource strategy execution.
Role type
Senior IC workforce management manager
Builds
Staffing strategies and workforce plans for organizational programs and projects
Domain
IT services / Workforce Management
Required skills
Workforce planning, Staffing estimation, Resource strategy, Data analysis, Stakeholder collaboration, Team leadership
Preferred skills
People analytics, Real-time monitoring, Change management, Mentoring
Technologies
Workforce management tools, People analytics platforms
Responsibilities
Manage team operations, Develop staffing strategies, Monitor workforce data, Collaborate with business leaders, Evaluate escalated issues, Provide team development
Seniority
Mid-level, hands-on IC with emerging leadership