Lead Tech Field Engineer
Core
Field Engineer providing break/fix, VIP deskside support, and high-level installation for large, complex clients across storage and network infrastructure.
Role type
Senior IC field engineer (storage/network infrastructure)
Builds
Storage and network device installations and repairs for enterprise clients
Domain
IT Infrastructure / Enterprise Storage & Networking
Deliverable
physical/clinical work
Required skills
hardware troubleshooting, software troubleshooting, operating systems knowledge, server maintenance, storage device installation, network device installation, mainframe testing, certification testing, advanced problem resolution
Preferred skills
technical certifications, Associate Degree
Technologies
mainframes, servers, storage devices, network devices, peripherals
Responsibilities
Perform server and storage break and fix, conduct VIP deskside support, resolve escalated significant issues, test and certify mainframes and infrastructure
Seniority
Mid-Senior, hands-on IC