Senior Technical Field Engineer - Mackay, QLD
Core
Onsite hardware repair, field services, and desktop support for enterprise customers in the Mackay region.
Role type
Senior Technical Field Engineer
Builds
Maintains uptime for enterprise-class hardware including servers, storage, desktops, and network infrastructure.
Domain
IT Hardware & Field Services
Deliverable
physical/clinical work
Required skills
hardware repair, troubleshooting, fault-finding, break/fix maintenance, component replacement, server diagnostics, RAID configuration, firmware updates, network installation, cabling, rack mounting, cable management, Windows OS, Apple Software
Preferred skills
OEM certifications, Dell/Lenovo/HPE/Cisco experience, associate degree, Australian Driver's License
Technologies
Dell, Lenovo, HPE, Cisco, Windows, Apple
Responsibilities
Perform break/fix maintenance on enterprise hardware; replace and upgrade components; install and configure network infrastructure; manage onsite service requests; travel throughout the Mackay region.
Seniority
Junior to Mid-level, hands-on IC