Senior ServiceNow Developer
Core
Lead the design, development, configuration, and support of ServiceNow solutions across ITSM, ITOM, ITAM, HRSD, CSM, and custom applications.
Role type
Senior ServiceNow Developer (Platform Engineering)
Builds
Enterprise ServiceNow instances, custom applications, and integrations with external systems
Domain
IT Service Management / Enterprise Software Platforms
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
ServiceNow development, JavaScript scripting, Flow Designer, IntegrationHub, REST/SOAP APIs, ITIL processes, platform governance, L3 troubleshooting, release management, technical documentation, team mentorship
Preferred skills
Experience with Microsoft technologies, enterprise-scale implementations, automation initiatives
Technologies
ServiceNow, JavaScript, Flow Designer, IntegrationHub, REST APIs, SOAP APIs, Microsoft technologies
Responsibilities
Design and develop ServiceNow workflows, integrations, business rules, and custom applications; Collaborate with stakeholders to translate business needs into technical designs; Perform code reviews and ensure adherence to best practices; Troubleshoot complex platform issues and provide root cause analysis; Support platform upgrades, patching, and regression testing; Mentor junior engineers and drive team capability development; Create and maintain technical documentation and operational procedures.
Seniority
Senior, hands-on IC with mentorship responsibilities
