Power BI Workplace Support (Hardware)
Core
Onsite installation, repair, and technical maintenance of PC hardware and software for large clients.
Role type
Field engineering technician
Builds
Operational IT systems for enterprise clients
Domain
IT Hardware Support
Deliverable
physical/clinical work
Required skills
hardware installation, system repair, technical maintenance, customer service, troubleshooting, administrative scheduling
Preferred skills
technical certification, Associate Degree
Technologies
PC products, component hardware, software
Responsibilities
Perform advanced-level maintenance and lower-complexity installations, resolve customer issues, provide technical feedback to improve service delivery, monitor technical issues and recommend process improvements, contribute to client-services metrics and documentation
Seniority
Mid-level, hands-on IC
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