Lead Field Engineer – Communications Services Officer
Core
Provide comprehensive support for Messaging desktop and server applications, ensuring real-time monitoring of message traffic and managing message distribution.
Role type
Senior IC field engineer (messaging systems)
Builds
Protected messaging infrastructure for government clients
Domain
Government IT / Secure Communications
Deliverable
infrastructure
Required skills
Messaging desktop environment support, message delivery and distribution, account administration in protected networks, 24/7 shift work management, user training
Preferred skills
Analytical mindset, problem-solving abilities
Technologies
Messaging desktop and server applications
Responsibilities
Message actioning and distribution, user account management, after-hours notification, providing user training in Messaging applications, managing local accounts to maintain messaging capability, monitoring message traffic in real-time
Seniority
Mid-Senior, hands-on IC
