OCM Analyst
Core
Supports organizational change initiatives across transitions and transformations by driving successful change adoption through strategic communication, training, and engagement activities.
Role type
Organizational Change Management (OCM) Analyst
Builds
Change adoption strategies, training materials, and communication collateral for enterprise digital transformation programs
Domain
Enterprise IT services and digital transformation
Deliverable
product features
Required skills
Strategic communication, stakeholder analysis, change impact assessment, training needs assessment, data analysis, project coordination
Preferred skills
Power BI, ServiceNow, dashboard development, generative AI tools
Technologies
Microsoft Office Suite, SharePoint, Adobe Creative Cloud, Power BI, ServiceNow
Responsibilities
Design and deliver tailored communications for diverse audiences; develop collateral including videos, brochures, and email campaigns; assist in stakeholder analysis and resistance management planning; contribute to training strategy and material creation; track adoption and utilization metrics; participate in workshops and feedback sessions
Seniority
Individual Contributor, Analyst level
