Workspace Experience Ambassador
Core
Face of hospitality and community building in client workspaces, creating memorable experiences through event coordination, engagement, and support.
Role type
Senior IC workspace experience ambassador (hospitality & events)
Builds
Client events, community programming, and workplace experience programs
Domain
Commercial real estate / Corporate hospitality
Required skills
End-to-end event management, stakeholder engagement, presentation and hosting, data analysis, MS Office proficiency, operational excellence, health and safety compliance
Preferred skills
Frontline hospitality experience, hotel or co-working space background, regional customer service experience
Technologies
MS Excel, Word, PowerPoint, booking systems, BI tools
Responsibilities
Coordinate and execute client events from brief to follow-up; build community through workshops and wellness sessions; orient new hires and manage site access; analyze workspace data to improve experience; manage complaints and conduct post-event audits; collaborate on innovative technical solutions for customer experience.
Seniority
Mid-level, hands-on IC
