AV Lead Technician
Core
Provide white-glove technical support, setup, and troubleshooting for AV conference spaces and systems for internal, customer, and C-level executive meetings.
Role type
Senior AV Lead Technician
Builds
Functional AV conference environments for corporate clients
Domain
Commercial Real Estate / Corporate Conference Centers
Deliverable
product features
Required skills
Advanced AV troubleshooting, Crestron Flex/Logitech/Polycom VTC codec expertise, video conferencing services (Teams/Zoom/WebEx), room setup and breakdown, electronics troubleshooting, preventive maintenance, firmware updates, client communication, team leadership
Preferred skills
EMS/web-based scheduling systems, CTS Certification, Crestron/AMX/Extron Certifications, integrated AV systems experience
Technologies
Crestron Flex, Logitech, Polycom VTC, Microsoft Teams, Zoom, WebEx, EMS
Responsibilities
Provide white-glove technical support for executive meetings, proactively identify and resolve AV issues, review and execute standard setup specifications, ensure cleanliness and functionality of conference rooms, troubleshoot and maintain audio/video devices and wiring, perform routine testing and preventive maintenance, lead industry team trainings, assist with AV projects and on-boarding, coordinate with client IT departments, provide remote troubleshooting support, launch AV/VC calls for executive conferences
Seniority
Senior, hands-on IC with leadership responsibilities
