Soft Services Executive
Core
Manage end-to-end soft service operations including housekeeping, pantry, cafeteria, pest control, indoor plants, hospitality, and workplace events to ensure a safe, hygienic, and efficient environment.
Role type
Mid-level facility operations manager (soft services)
Builds
Clean, hygienic, and well-maintained workplace environments and event experiences
Domain
Commercial real estate / Facility Management
Deliverable
physical/clinical work
Required skills
Housekeeping operations, Pantry & Cafeteria management, Vendor management, Event coordination, Pest control oversight, Indoor plant maintenance, Complaint resolution, MS Excel (MIS Reporting, Dashboards), MS PowerPoint
Preferred skills
None stated
Technologies
Microsoft Excel, Microsoft PowerPoint, Microsoft Word
Responsibilities
Manage end-to-end soft service operations; Supervise housekeeping teams and agency manpower; Manage daily pantry and cafeteria operations; Coordinate employee engagement activities and workplace events; Manage hotel bookings and accommodation arrangements; Coordinate with service providers (pest control, plants, etc.); Act as first point of contact for facility-related complaints; Prepare operational reports and management presentations.
Seniority
Mid-level, hands-on IC