Building Operations, Facilities Services
Core
Managing day-to-day service delivery for facilities operations including security, housekeeping, front office, mailroom, and cafeteria services at an Accenture site.
Role type
Duty Manager, Facilities Services
Builds
Operational continuity and service quality for a corporate office environment
Domain
Commercial Real Estate / Corporate Facilities Management
Required skills
shift management, incident response, vendor performance management, stakeholder coordination, compliance monitoring, quality assurance, safety protocol enforcement, asset tracking, report generation
Preferred skills
knowledge of EHS practices, familiarity with facility management tools (VMT, Siebel), experience with pest control and estate management
Technologies
VMT, Siebel, SMDRS, eFit tools, BGC, work permit tool
Responsibilities
Manage shift operations for security, housekeeping, front office, and mailroom; oversee cafeteria quality and vendor performance; coordinate with builder teams for estate management; ensure compliance with safety and statutory regulations; handle escalations and incident reporting; conduct facility walkthroughs and audits.
Seniority
Mid-level, hands-on operational lead
