Lobby Ambassador
Core
Deliver exceptional face-to-face guest and client experiences, providing warm welcomes, assistance with arrivals/departures, and wayfinding in a hospitality-focused workplace environment.
Role type
Client-facing hospitality ambassador
Builds
Memorable workplace experiences for clients, employees, and visitors
Domain
Commercial real estate / Corporate hospitality
Deliverable
product features
Required skills
Customer service, hospitality experience, multi-tasking, professional communication, wayfinding, local knowledge (cuisine, hotels, events), Microsoft Office suite
Preferred skills
Networking, creative problem-solving, flexibility
Responsibilities
Welcome guests and assist with arrivals/departures, provide wayfinding and information about campus services, act as a resident expert on local attractions and events, support meetings and mail services, maintain service standards, coordinate with facilities management teams
Seniority
Individual Contributor, entry-to-mid level