Floor Ambassador
Core
Create a customer-centric workplace experience and manage daily facility operations for office floors.
Role type
Senior IC facilities operations specialist (workplace experience)
Builds
Seamless office environments and operational workflows for corporate clients
Domain
Commercial real estate / Workplace management
Deliverable
product features
Required skills
Facilities management, vendor management, health and safety compliance, data analysis, client relationship management, event logistics coordination, parking and locker system management, MS Office proficiency
Preferred skills
Hospitality experience, workplace technology knowledge, user experience program support, process improvement initiatives
Responsibilities
Coordinate maintenance requests and manage repair services, conduct floor inspections for cleanliness and standards, monitor service provider performance, liaise with hospitality teams for event logistics, manage parking and locker software systems, generate service delivery reports, proactively address building systems and environmental concerns
Seniority
Mid-level, hands-on IC
