Director, Technology Account Management
Core
Oversee delivery of technology, data solutions, and support services for a portfolio of customer accounts, acting as the link between the customer, JLL REMS Technologies, and internal business stakeholders.
Role type
Director, Technology Account Management
Builds
Technology and data solutions for commercial real estate clients
Domain
Commercial Real Estate (CRE) / PropTech
Deliverable
production ML models | product features | client delivery
Required skills
Enterprise platform strategy, systems integration, legacy modernisation, cloud migration, DevOps, CI/CD, change management, team leadership, resource allocation, agile methodologies, financial acumen, stakeholder management
Preferred skills
MBA, SDLC, ITSM, ITIL, AI technologies, PropTech, IWMS, Smart Buildings, IoT
Technologies
Cloud platforms, AI tools, IoT, IWMS, Smart Building systems
Responsibilities
Orchestrate delivery efforts across all technologies on an account; lead legacy system modernisation and cloud migration; develop change management strategies and user adoption programs; lead and develop a team of technology specialists; manage technology team resource allocation across multiple projects; author Statements of Work and scope documents.
Seniority
Director, hands-on leadership with team management