Concierge Coordinator
Core
Create exceptional workplace experiences for Atlassian employees and guests through hospitality, reception, and community management services.
Role type
Senior IC Concierge Coordinator
Builds
Seamless workplace experience programs, arrival experiences, and team gathering events for Atlassian
Domain
Commercial Real Estate / Workplace Experience / Hospitality
Deliverable
product features
Required skills
Hospitality or facility management experience, guest relations, event coordination, vendor management, data analysis, G-Suite proficiency
Preferred skills
Jira/Confluence proficiency, remote team collaboration, community program management, business intelligence, vendor catalog management
Responsibilities
Serve as primary point of contact for workplace inquiries and feedback; Engage visibly with the community via reception and floor walks; Manage team gathering requests from inquiry to execution; Collaborate on digital and in-person service experiences; Develop playbooks to improve program efficiency and safety; Curate arrival experiences including tours and transportation; Monitor third-party vendor performance; Track work requests via Jira Service Management; Conduct routine space assessments for compliance.
Seniority
Mid-level, hands-on IC
