Soft Service Manager
Core
Onsite management of soft services including housekeeping, pest control, landscaping, and vendor coordination for corporate facilities.
Role type
Soft Service Manager (Facilities Management)
Builds
Clean, safe, and compliant facility environments for corporate clients
Domain
Commercial Real Estate / Facilities Management
Deliverable
product features
Required skills
Vendor management, site inspection, SLA/KPI monitoring, budget tracking, incident reporting, risk assessment, MS Office proficiency
Preferred skills
CAFM systems experience, sustainability initiatives knowledge, hospitality or property management background
Responsibilities
Monitor service performance and address issues to maintain cleanliness and safety standards; Conduct regular site inspections and audits; Liaise with vendors to ensure contractual compliance; Assist with budget tracking and cost control; Ensure compliance with health, safety, and environmental regulations; Act as a point of contact for client and occupier queries.
Seniority
Mid-level, hands-on IC
