Expert Inbound, Nashville | On site |
Core
Manage high-volume inbound business sales calls to identify customer needs and recommend suitable wireless solutions, including data, price plans, and enhanced services.
Role type
Inbound Business Sales Representative
Builds
Wireless solutions and service plans for small and medium business and enterprise segments
Domain
Telecommunications / Wireless Services
Deliverable
product features
Required skills
Organization and Task Management, Communication and Collaboration, Technology Proficiency (Microsoft Office, Teams, Outlook, WebEx, Dialpad, Google applications)
Preferred skills
Inbound/Outbound commissioned sales experience, Business customer service, sales, or retention experience
Responsibilities
Manage high-volume inbound business sales calls, Conduct customer research and build sales quotes, Partner with verification, credit underwriting, and fraud teams, Follow lead management processes, Collaborate with field sales teams, Provide post-sale customer support
